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Terms & Conditions

SJM Global Limited T/A Valve Supplies , trading since 1988 so now with 30 years in this business of importing and distributing valves and hoses to New Zealand Plumbers has always maintained the supply of high quality products.

Should any product be found to be defective due to a product manufacturing defect we would offer to replace that valve or hose. Installation cost is excluded.

Our company has insurance public liability cover which provides insurance cover for any such claims of resulting damage caused from the use of any such defective product.

Should this type of unfortunate incident occur the procedure is to work with your insurance company using your public liability cover and the home owners insurance to ensure the work is repaired quickly. Then these insurance companies talk and work it out together and might then seek some forms of claims from the suppliers and this is when our policy is used. The insurance assessors check the site to determin if the leak or damage is a result of a defective product or a result of installation workmanship. 

All goods sold are subject to trade or distributor discount. Should credit facilities be provided, payment is required on or before the 20th of the month following the suply of the goods, failure to complete the payment will result in collection costs and interest being charged in addition to the costs of the goods.

All goods remain the exclusive property of SJM Global Limited T/A Valve Supplies (NZ) Ltd until paid in full.

Goods ordered are packaged and delivered to your nominated address by courier.

"Valve Supplies (NZ) Limited" will appear on the cardholders statements for all transactions through this website.

All Transactions will be billed in New Zealand Dollars.

Refund Policy

Should goods be ordered and returned within seven days of the delivery in original packaging and not soiled in any way, we can then credit your account to the value of this purchase to go towards your next stock purchase, no cash refunds are provided.